Installed and configured

During the Installation phase, the Skype for Business or Teams solution is installed and configured according to the Technical Design of the previous phase. We work closely together with the customer’s IT team to implement network changes, certificates, DNS configurations and any other required system components and settings. The installation phase covers installing and configuring services, configuring cloud services, testing and stabilizing ready for at scale deployment. The installation is performed according to the Technical Design of the previous phase. We work closely together with the customer’s own IT department to implement the required network changes, certificates, DNS configurations and any other settings or components.

Thoroughly test

Our consultants thoroughly test all elements of the service before handing it over to the support department. This includes the testing of all the communication / collaboration scenarios and call flows from the Functional Design document.

Examples of activities during this phase are:

• End User Identification
• Tenant Creation
• License Alignment
• Identity Preparation
• Tenant Admin Model
• Federation
• Call Quality Monitoring Enablement
• Network Preparation
• Setup QOS
• VPN Considerations
• Meeting Broadcast Enablement
• Cloud PSTN Conferencing Preparation
• Cloud PBX Preparation
• Pilot

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