PBX replacement by Microsoft Teams or Skype

Many organizations still use conventional PBX systems for their telephony traffic. When their system is approaching the end of its lifecycle they are facing the question of what platform to select for their next telephony system.

Traditional hardware PBX systems can be expensive and difficult to manage when the organization grows or changes. Modifications can only be performed by expensive engineers from the supplier
Microsoft Phone System offers extensive telephony features and even more. Integrated in Office 365 it is part of a full suite of applications that businesses use on a daily basis. Think of Microsoft Exchange, Word, Excel, PowerPoint, Outlook, Sharepoint and more. This also includes Skype for Business and Teams adding video collaboration features tot he solution.

For organizations that already have invested in Office 365 the business case to use Phone System is very strong. Not only from a costs perspective but it also simplifies management and maintenance while providing users with more features than conventional systems. For organizations that don’t use Office 365, on-premises and hybrid deployment options are available.

Helping customers to make well founded investment decisions

Communicativ helps organizations to discover the possibilities of Microsoft Office 365 and Phone System. We assess your organization’s business needs, infrastructure and communication patterns. Based on this we provide you with a high-level solution description and costs estimate. This you can prepare a well-founded business case.

Technological expertise and product knowledge

Technologies like Voice and Video over IP require specialist knowledge for system design, implementation and maintenance. Our staff are Microsoft certified at the highest level and are regarded as an authority for the Microsoft UC&C portfolio.

User adoption

We make sure your staff is well trained before they start using the new system. Our trainers provide on the floor assistance, but we also offer on-line training options.

Our approach results in smoother and faster implementations, higher user adoption rates and satisfied customers. Interested to learn more about the possibilities? Please contact us at info@communicativ.eu