The implementation of Skype for Business or Teams is a multi facetted project involving specialists of different disciplines. On the technical side there are the IT people such as network-, application and other specialists. Depending on the nature of the project the team can also include audiovisual system integrators and facility management. On the functional side there will be trainers and perhaps even a change manager. The project will only succeed when the activities of all the involved parties are carefully orchestrated. To be able to communicate effectively with the technical members of the team the project manager should have a sound understanding of the applications and their requirements. This also applies for the associated endpoints such as Surface Hub, Skype Room Systems and other products.
An integral approach
However, Skype for Business and Teams are continuously evolving and new features are added almost every month. This can make managing the project a daunting job, especially for project managers who are not frequently delivering this type of project.
Our project managers have hands-on experience with Skype for Business and Teams. They combine this with a very practical approach that makes it easier for everyone on the project team. Working closely together with our functional- and technical consultants as well as our change managers allows for an integral approach. We ensure that the technical and user adoption efforts in the project are adjusted to each other and balanced. This results in smoother implementations that meet the business goals of the project.
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