Tag: Phone system

DirectRoute+
Full phone system functionality within Microsoft Teams! Microsoft Teams has changed the way we communicate and collaborate. Although most organization’s needs are changing, traditional features such as IVR, response groups, ACD groups with longest idle, out of office messages, mobile support, etc. are still needed. Microsoft is introducing new telephony features faster than most organizations […]
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Additional Teams Voice Features for the New Year
Additional Voice Features for the New Year As we close out the calendar year, Microsoft has 4 important features and enhancements their roadmap that they promised a year ago. Today Microsoft announcing that Group Call Pickup, Call Park, and Shared Line Appearance will be available before the end of December 2018. Additionally, Location Based Routing […]
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Teams Direct Routing in Public Preview
Today, May 15, 2018, Microsoft announced that Microsoft Phone System Direct Routing is in public preview. If your country is supported by Teams and Phone System you can start a self-managed or partner-managed preview of Direct Routing now. Back in December of last year, Microsoft began offering calling in Teams by turning on Microsoft Calling […]
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